HIPAA

Shoot for teams that handle health information

We sign a Business Associate Agreement (BAA) with customers on the Professional and Enterprise plans, so healthcare teams and their vendors can track time and activity with Shoot.

How to get a BAA

  1. Be on a plan that includes a BAA

    BAAs are available on Professional and Enterprise. You can upgrade from Billing in the app, or contact us about Enterprise.

  2. Send us your details

    Fill in the form below with your company, plan, number of users and who will sign, or email us the same details.

  3. Review and sign

    We send our BAA for signature. Once it is signed by both sides it covers your workspace.

Questions first? Email legal@trustshoot.com · Compare plans · Start a trial

Request a BAA

Prefer email? Send your details to legal@trustshoot.com

Frequently asked questions

Is Shoot HIPAA compliant?

There is no official HIPAA certification for software. Shoot protects data with the safeguards on our security page and signs a BAA with eligible customers; your own policies and how you configure Shoot are part of compliance too.

Which plans include a BAA?

Professional and Enterprise. A BAA is not available on Basic or Team.

Should we capture patient information in screenshots?

Only if you need to. Admins can lower screenshot frequency or turn screenshots and webcam audits off for members who work with patient records.

Last reviewed November 5, 2026.